Privacy Policy

Information we collect

When you contact Kalyani Hospital through this website, we collect only the information you choose to provide — typically your name, mobile number, email address and the reason for your enquiry. Clinical information is collected at the hospital as part of your medical care.

How we use your information

Enquiry details are used to respond to you, schedule appointments and provide the care you request. Medical records are maintained as part of your treatment and in line with applicable medical record-keeping requirements.

Confidentiality

Patient information is treated as confidential. It is not sold, and it is not shared with third parties for marketing. Information may be shared where required for your care, with your consent, or where disclosure is required by law.

Sensitive services, including medical termination of pregnancy, are handled with strict confidentiality in accordance with the MTP Act and related rules.

Please do not send detailed medical history online

The website enquiry form is intended for appointment requests and general questions. Please do not send detailed medical history, reports or images through it; bring these to your consultation instead.

Data security

We take reasonable measures to protect the information we hold. No method of transmission over the internet is completely secure, and information sent by email is sent at your own discretion.

Your choices

You may ask us to correct or delete the contact details you submitted, or request copies of your medical records, by contacting reception on +91 83294 00187 or emailing admin@kalyanihospital.co.in.

Changes to this policy

This policy may be updated from time to time. The version published on this page is the current one.